Looking for trusted

NDIS SUPPORT

across Sydney & Melbourne?

At Prime 1 Care, we deliver personalised, high-quality disability support that fits your life — whether you need help at home, in the community, or navigating your plan.

Personalised Support Tailored to you

Prime 1 Care is a reputable home care and disability support provider servicing Sydney NSW and Melbourne VIC.

Schedule a phone call with our team to discuss your needs and requirements, and discover how we can help you meet them.

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Experienced Team

20+ Years of Combined Support Experience

Participant-Focused

100% Personalised NDIS Support

Community Outing

Friendly FREE Community Outing

We're here to guide you

through your NDIS journey

Looking for a reliable NDIS provider to help with daily living, high-intensity care, transport, community outings, or supported accommodation? You're in the right place.

At Prime 1 Care, we offer personalised support plans built around your needs and preferences. Whether you're in Sydney or Melbourne, our experienced team will walk with you every step of the way — with compassion, flexibility, and cultural understanding. We’d love to support you or your loved one in living with more independence and confidence.

Connect with Prime 1 Care in

3 Simple Steps

Getting the right NDIS support shouldn’t be complicated.

We make it easy to get started — in just three simple steps.

STILL NOT SURE?

Frequently Asked Questions

Is Prime 1 Care a registered NDIS provider?

Yes, Prime 1 Care is a fully registered NDIS provider, meeting all compliance and quality standards set by the NDIS Quality and Safeguards Commission.

Who can access Prime 1 Care services?

Our services are available to NDIS participants of all ages and backgrounds across Australia. Whether you’re self-managed, plan-managed, or NDIA-managed, we can support you.

What types of disabilities do you support?

Prime 1 Care supports participants with a wide range of physical, intellectual, psychosocial, and neurological disabilities. Every care plan is tailored to your individual strengths, needs, and goals.

Can you help me understand or manage my NDIS plan?

Absolutely. We’re here to simplify the NDIS for you. Our team can help you understand your funding, connect you with relevant services, and coordinate your supports.

Do you provide support workers that match my preferences?

Yes, we take your personal preferences, cultural background, and support needs into account to match you with the right support workers.

What makes Prime 1 Care different from other NDIS providers?

We take a personalised, client-first approach—focusing on building long-term relationships, matching you with the right support staff, and providing responsive, flexible care tailored to your goals.

Do you offer culturally sensitive or language-specific support?

Yes. We understand the importance of cultural sensitivity and have multilingual staff available. Let us know your preferences, and we’ll do our best to match you accordingly.

Where does Prime 1 Care operate?

Prime 1 Care proudly provides home care and disability support services across Sydney, NSW and Melbourne, VIC. If you're located nearby and unsure whether we service your area, feel free to contact us—we’re always growing and may be able to help.